Juvofy is a marketplace where you can purchase unique digital goods directly from creators around the world. Whether you're searching for items crafted, designed, or hand-selected by sellers, or discovering products to spark your own creativity, Juvofy is dedicated to ensuring you have a positive shopping experience. Please read on to understand your rights and responsibilities as a buyer on Juvofy.

This policy is part of our Terms of Use. By shopping on Juvofy, you agree to this policy and our Terms of Use.

Table of Contents

  1. Buyer Policy
  2. Seller Policy
  3. Terms of Use Policy
  4. Refunds Policy
  5. Privacy Policy

Buyer Policy

1. Understanding Juvofys Role as a Marketplace

Juvofy provides a platform for buyers to discover and purchase directly from creators worldwide. It's important to note that Juvofy is not part of the transaction itself. By shopping on Juvofy, you understand that:

2. Communicating with Other Juvofy Members

Messages

You can use the creators contact information to communicate directly with sellers or other members. This is a great way to ask questions about items or orders. However, Messages may not be used for:

Always exercise caution when sharing personal information necessary to complete a transaction.

Interference

Interfering with another member's business is strictly prohibited. Examples include:

Harassment and Discrimination

Harassment or discriminatory behavior through the creators contact information is not allowed. If you encounter such behavior, please report it immediately.

3. Purchasing an Item on Juvofy

When buying from a shop on Juvofy, you are supporting an independent creator. By making a purchase, you agree to:

Juvofy supports secure payment options to facilitate transactions. Payments may be processed through Juvofy Payments or third-party services like Klarna, Apple Pay, or Google Pay. By using these services, you agree to their terms.

To ensure a safe marketplace, all transactions must be completed through Juvofy's checkout system. Off-platform transactions are not eligible for our buyer protection services.

4. Leaving a Review of an Item

Reviews help build trust within the Juvofy community. You can leave a review with a one-to-five-star rating, photos, or videos within 100 days of the item's delivery or download.

Reviews must adhere to our content policies and avoid:

Sellers can respond to reviews, provided their responses comply with Juvofy's policies.

5. Reporting a Problem with an Order or Returning an Item

Although Juvofy is not part of the transaction, we provide tools to address order issues, such as items not matching the description.

Steps to Resolve Issues

Refunds or returns are subject to the seller's policies, except where required by law (e.g., EU or UK cooling-off periods).

Purchase Protection

Juvofy supports buyers by ensuring items:

If these expectations are not met, Juvofy may provide a full or partial refund. Abuse of this program may result in exclusion from Juvofy's buyer protection services.

Seller Policy

Thank you for your interest in becoming a seller on Juvofy, a marketplace tailored for selling digital goods. This document outlines the policies, expectations, and processes that ensure a smooth experience for sellers and buyers alike. Please read this seller policy thoroughly to understand your responsibilities, fees, and rights on Juvofy.

1. Fees and Payment Processing

Juvofy is committed to maintaining transparency regarding fees and payment processes for sellers. Below are the details of the costs associated with using our platform:

2. Seller Responsibilities

To provide an excellent experience for buyers and ensure compliance with Juvofy's guidelines, sellers must adhere to the following responsibilities:

3. Sales Tax Responsibilities

Sellers are responsible for understanding and fulfilling their sales tax obligations in accordance with the laws of their region. This includes calculating, collecting, and remitting applicable sales taxes in the United States or internationally where required.

Juvofy may provide tools or resources to assist sellers with tax compliance, but it is the seller's duty to ensure accuracy and adherence to relevant tax laws.

4. Intellectual Property and Content Policy

As a platform for digital goods, Juvofy prioritizes respect for intellectual property rights. Sellers must only upload and sell products they have created or have explicit rights to distribute. Any content found to infringe upon copyrights, trademarks, or other intellectual property rights will be removed, and the seller's account may face suspension or termination.

5. Payments and Payout Schedule

Juvofy facilitates secure payment processing through integrated gateways like Apple Pay, Google Pay, and others. Payouts are issued to sellers on a regular schedule (e.g., weekly or bi-weekly) after deducting applicable fees.

Sellers must provide accurate bank details or payment account information to receive payouts. It is the seller's responsibility to ensure that their payment information is up-to-date.

6. Violation of Policies

To maintain a fair marketplace, sellers must comply with Juvofy's policies. Violations may result in:

7. Conclusion

Selling digital goods on Juvofy is an opportunity to reach a global audience with ease and transparency. By following these policies and fulfilling your responsibilities, you can build a successful presence on the platform while contributing to a vibrant, trustworthy marketplace.

Terms of Use Policy

Welcome to Juvofy. Please read these Terms of Use carefully before using Our Service, as they contain important information about your rights and obligations.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have specific meanings outlined below. These definitions apply uniformly, whether used in singular or plural form.

Definitions

For the purposes of these Terms and Conditions:

Acknowledgment

These Terms and Conditions outline the agreement between You and Juvofy regarding your use of the Service. By accessing or using the Service, You accept and agree to be bound by these Terms. If you do not agree, you may not use the Service.

Links to Other Websites

Our Service may include links to third-party websites or services that Juvofy does not own or control. We are not responsible for the content, policies, or practices of these third-party websites. You access them at your own risk, and we encourage you to review their terms and conditions.

Termination

Juvofy reserves the right to terminate or suspend Your access to the Service immediately, without prior notice, for any reason, including violations of these Terms. Upon termination, your right to use the Service will cease immediately.

Limitation of Liability

To the fullest extent permitted by law, Juvofy and its suppliers shall not be held liable for any indirect, incidental, or consequential damages. The total liability of Juvofy for any claim arising from the use of the Service is limited to the amount You have paid through the Service.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE," with all faults and defects. Juvofy makes no warranties of any kind, including implied warranties of merchantability or fitness for a particular purpose. You use the Service at your own risk.

Governing Law

These Terms and Your use of the Service are governed by the laws of the Country, excluding conflict of law rules. Any disputes arising under these Terms shall be resolved in the courts located within Maryland, United States.

Amendments to Terms

Juvofy reserves the right to modify these Terms at any time. Changes will be communicated via the Website or through other reasonable means. Continued use of the Service following updates constitutes acceptance of the new Terms.

Contact Us

If you have questions or concerns about these Terms, please contact us at support@juvofy.com.

Return and Refund Policy

Last updated: October 21, 2024

Thank you for shopping at Juvofy. We value your trust in our platform and strive to provide a seamless shopping experience. If, for any reason, You are not entirely satisfied with a purchase, this policy outlines the terms and conditions for returns and refunds.

The guidelines below apply to any digital products You purchase through our platform.

Your Order Cancellation Rights

You have the right to cancel Your order within 14 days without providing a reason. This right applies to unused or unopened digital goods that have not been downloaded or accessed.

The deadline for cancellation is 14 days from the date You receive the product or the date a third party, authorized by You and not the carrier, takes possession of the product.

Conditions for Returns

To ensure eligibility for a return, the following conditions must be met:

Note: Products must not have been accessed or downloaded to qualify for returns.

Non-returnable Goods

Certain digital goods are ineligible for returns. These include:

Returning Goods

If you need to return a product, it is your responsibility to cover the cost and assume the risk of returning the product to the seller. Ensure that you use a reliable and verifiable method to complete the return process.

Refunds

Refunds for digital goods are processed as follows:

No Exchanges

Digital products cannot be exchanged for other products or versions. Please ensure that You review all product details before making a purchase.

Contact Us

If you have questions about returns or refunds, please contact the seller directly using the contact information displayed below their product listing on Juvofy.

For further clarification, you can visit our Terms of Use page or reach out to us at support@juvofy.com.

Privacy Policy

Last updated: October 21, 2024

At Juvofy, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information while you use our website and services.

Do You Use Tracking and/or Analytics Tools?

No, we do not use tracking or analytics tools such as Google Analytics or any other third-party tracking services. Your browsing activities on our platform remain private and secure.

Do You Send Emails to Users?

Yes, we send emails to users for various purposes, including account updates, transactional emails, and promotional content. Users can choose to opt-in to receive promotional emails and may unsubscribe at any time.

Do You Show Ads?

Yes, advertisements are displayed on our platform to enhance the user experience and support our services. These ads may come from third-party providers who comply with relevant privacy standards.

Can Users Pay for Products or Services?

Yes, users can securely purchase products and services through our website. Payment processing is handled via trusted third-party payment processors that comply with industry-standard security measures.

Do You Use Remarketing Services?

Yes, we use remarketing services to advertise our platform and services to previous visitors. This helps us reach a broader audience and provide relevant promotional content.

Compliance with Privacy Regulations

Juvofy is committed to complying with all applicable privacy regulations, ensuring transparency and user rights are upheld.

CCPA + CPRA Compliance

We fully comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These laws provide California residents with specific rights regarding their personal data, including the right to access, delete, and opt out of data sales.

GDPR Compliance

As part of our global commitment, we adhere to the General Data Protection Regulation (GDPR). European Union residents have rights such as access, rectification, erasure, data portability, and the right to object to data processing.

CalOPPA Compliance

In accordance with the California Online Privacy Protection Act (CalOPPA), we provide clear and accessible information about our data practices and offer users the ability to update their privacy preferences.

Do You Collect Information from Children Under 13?

No, we do not knowingly collect any personal information from children under the age of 13, in compliance with the Children's Online Privacy Protection Act (COPPA). If we discover that a child under 13 has provided personal data, we will take immediate steps to delete it.

Data Security

We implement robust technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures are regularly reviewed and updated to meet the latest standards.

Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to reach out: